CAD Drafting FAQ

How do we start for a project we have?
To start with, send us your detailed scope of work along with reference drawings, we will review and get back to you with detailed estimate of cost and turn around time.

In which format I should send you the Drawings?
You can send us drawings in formats like JPEG, PDF, AutoCAD files, TIFF images, Hand drawn sketches etc.

How do you handle a particular project?
We first review the sample/input drawing and send you our project understanding and detailed estimate of cost and turn around time. Once you review and approve, we start working on the project. Queries arising during different phases of the project shall be discussed with you. We will also send you timely updates and phase wise progress status of the project.
Completed project shall be dispatched to you via your preferred mode on committed date.

How we can exchange information and communicate?
We can exchange information by E-mail, Fax, Scanned Images, Secured FTP uploads etc. Preferred modes of communication are E-mail, Chat Tools, Telephone etc.

How do you ensure the security and confidentiality of our data and information?
We follow strict security measures with control access tools. Please review our security & confidentially page for more details.
We sign a Non-Discloser Agreement with you to ensure confidentiality of data and information. Every employee working with our company also signs this agreement. This ensures a complete security and confidentiality of your data and information with us.

What are your working hours? What if we have a vast time zone difference?
We generally work in two shifts that cover time zones of entire earth, however, in special cases; we can also work 24/7. Office hours are designed in such a way that we can well manage time zone differences quite effortlessly.

What are the modes of payments?
We receive payments via Paypal, Cheque or by wire transfer to our bank accounts. We receive payment in US Dollar, Pound Sterling and Euro.